

CRM Application Manager
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Company: Siemens Medical Solutions USA, Inc.
Location: 40 Liberty Blvd., Malvern, PA 19355; Remote work permitted, 10%-25% domestic and international travel required.
Position Title: CRM Application Manager
Hours: Monday – Friday, 8:00 am to 5:00 pm, 40 Hours/Week
Summary of Duties: Identify, understand, and solve Customer Relationship Management (CRM) related issues. Manage projects consisting of various departments (e.g. IT, external vendors, country sales and sales support staff) to provide digital CRM related solutions. Establish and execute plans to ensure the quality and effectiveness of those solutions. Act as the Product Owner for a digital product and/or application within the CRM lead to opportunity arena, including customer-facing application interactions. Communicate effectively with various stakeholders throughout the understanding and solutioning processes. Drive innovation CRM projects or prototyping workstreams for early customer validation and leading idea generation as well as evaluation of innovative ideas in regards to their future business potential. Remote work permitted, 10%-25% domestic and international travel required.
Qualifications: The position requires a Bachelor’s degree in Data Science and Business Analytics, Business, Computer Science, or a related field, as well as five (5) years of experience in the job offered or an acceptable alternate occupation. The position requires experience with the following skills: Business Analysis, Data Analysis, IT Analysis, Project Management, Product Owner, Sales Support experience; Project management skills with the ability to motivate and lead project teams; experience in innovation processes, leading cross-functional teams, and culture of experimentation; knowledge of the complete software development life cycle (including requirement management) and the application of the Agile methodology; experience determining the root cause of business problems and developing business cases showing the value in solving them; experience developing and executing project plans and leading project teams; experience developing and grooming a product backlog; experience with Change Management including communication planning and execution; account & contact management, sales engagement and marketing/sales connections.
Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Healthineers’ specific businesses, please visit our company page here.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
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To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.





